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  • Why are deliveries only once month/week?
    In order to reduce our carbon footprint we make deliveries the first weekend of every month. During the holidays (November through December) we make deliveries every weekend to ensure you have your gifts on time.
  • When will my order ship?
    We ship orders on a weekly basis to reduce our carbon footprint as much as possible.
  • What ingredients are in the soap?
    You can view a list of the ingredients we use by hovering over the FAQs tab at the top of the screen and clicking on ingredients or you can find a list of our base ingredients below. These are the oils we use in all our products. They make up the foundation of the products and are the most important part of caring for your unique skin. Butters is a term commonly used for oils that are solid at room temperature. Butters have oils that are not completely broken down by the soap making process. Basically, we add butters to help moisturize and smooth your skin. Canola oil is something most people are familiar with for cooking, but did you know it is great for conditioning the skin. Cocoa Butter is like coconut oil in that it is often mistaken for a nut and few people are allergic to it. Cocoa is derived from cocoa beans that grown on the chocolate tree. It is known for its moisturizing properties and improving elasticity. Coconut oil has recently gained recognition for its benefits for your skin. Although coconut oil can be a little drying, it produces a nice fluffy lather in soaps and is a great cleanser. Contrary to popular belief, coconuts are not technically a nut. (Well, they are, but they aren’t.) Only around 2% of the world’s population is allergic to coconuts. The confusion stems from the FDA’s classification of coconuts as a seed, a fruit, AND a nut. We chose to use coconut oil in our soaps because it is widely tolerated by people with allergies and we use non-GMO, organic coconut oil. If you have a topical nut allergy, please check with your doctor. Kokum Butter is a luxury oil derived from the seeds of the fruit bearing Kokum tree. Kokum butter is known for moisturizing without the greasy feeling. Some think it helps reduce wrinkles and inflammation. Mango Butter as its name suggests is derived from mango seeds. It is known as a great conditioner for your skin. Olive Oil is known for making the gentlest of soaps. Most oils need to be blended with other oils to make soap, but you can make 100% olive oil soap called Castile soap. Castile soap is widely used by people with sensitive skin, or skin allergies. Shea Butter has been popular for many years. It is derived from the shea nut and is known for conditioning skin and repairing damage. We use it in limited formulations because we want our products to be accessible to everyone. Shorea (Sal) Oil is derived from the seeds of the Shorea robusta tree native to India, which is naturally processed. It is a hard oil which helps in making a longer lasting bar and adds to the stability of the soap.
  • Are the soaps gluten-free or hypoallergenic?
    Although are soaps are made in a gluten-free, peanut-free facility from products that are naturally gluten-free, there is the possibility of cross-contamination from the handling by the suppliers. Therefore, we do not advertise or claim our products are gluten, or peanut free. Similarly, our products have not been tested to be proven hypoallergenic. Therefore, we can not say wether our products are hypoallergenic.
  • What is that on my soap?
    Some of our soaps have a whitish patina on top of the bars. This is soda ash, a non-harmful substance that forms when the soap is exposed to air during the soaponification process. We strive to produce as little waste as possible, so we do not cut this off like other soapmakers. We actually like the look of the patina and think it gives our soaps character, but you can simply wash it off if it is not to your taste.
  • What are the Terms of Service?
  • Do you use lye in your soaps?
    That is actually more complicated than one might think. All soaps use sodium hydroxide or potassium hydroxide, also known as lye, to convert oils into soap. Soap is made from the chemical reaction of lye and oil known as saponiphication. (Soap is literally just water, lye and oil.) Although lye is used to make soap, there is no actual lye in the soap. All the lye is used up converting the oil into soap. Good soapmakers be sure to calculate their lye so there is more oil than the lye can convert. This process uses up all the lye leaving a bit of oil in the final soap to moisturize your skin. This is why no two soapmakers are the same. We each use our own special blends of oils in varying amounts and calculate our batches to have different amounts of oil leftover. So the short answer would be: lye is needed to make soap, but there is no lye in the finished soap.
  • What is saponified oils?
    The process of converting oils into soap is called saponification. Although this process uses naturally occuring sodium hydroxide or potassium hydroxide, also known as lye, there is no lye in the finished soap. All the lye is used up in the process of converting the oils into soap. Some soapmakers use the term 'saponified oils' to convey that these oils where used and changed by a process, but no other ingredients are present. Soapmakers make sure no lye remains by using more oils than the lye can convert in a method called superfatting. This is what makes each soapmaker unique.
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